geekitarian

I ran into an issue with a service that I was using earlier today.  I won't mention any names to protect the (not so) innocent, but it struck me as a pretty big security problem. I needed to access the service's website, but I forgot the password that I used when I signed up.  Unfortunately I was with another company when I created my account, so I no longer had access to the email address I used when I created the account.  I sent them a polite message (very slightly paraphrased): I'm trying to get access to my account. I changed jobs over the summer and no longer can access the email address myemail@somewhere.com but I'm hoping I can change the address. Thanks!  I expected to have to call in, verify some security information, tell them something, ANYTHING to prove that I was who I said I was.  Instead, I got the following reply (to a different email address) only 92 minutes later (again, slightly paraphrased): I am sorry to hear you are encountering is...